Luxury Floating Homes - Watersports Simple

Terms & Conditions

Safety & Emergency Guidelines

Life jackets, lifebuoys, fire extinguishers, and first-aid kits are provided onboard.
Guests must wear life jackets when instructed by staff.
Emergency exits and safety equipment locations will be explained during check-in.
Swimming, diving, or jumping into the water from the float home is strictly prohibited.

Guest Conduct & Onboard Rules

Smoking is strictly prohibited inside and on decks of the float home.
Consumption of illegal substances is strictly prohibited.
Loud music, parties, or disruptive behavior is not permitted.
Children must be supervised by guardians at all times.
Fishing, feeding birds, or disturbing aquatic life is not allowed.

Environmental Protection Policy

This is an eco-sensitive water body. Littering or throwing waste into water is strictly prohibited.
Toilets are connected to approved bio-digester systems.
Do not dispose of plastic or sanitary items into toilets.
Guests are requested to conserve water and electricity during their stay.

Damage, Liability & Security

Any damage to float home property or equipment will be charged to the guest.
Management is not responsible for loss, theft, or damage to personal belongings.
Guests use the facilities at their own risk and must follow staff instructions at all times.

Weather & Force Majeure

Operations may be suspended or bookings rescheduled due to adverse weather or safety concerns.
Management reserves the right to shift guests or cancel operations in the interest of safety.
Refunds or alternate arrangements will be provided as per company policy.
Refunds will be processed within 7–10 working days (excluding transaction charges).

Cancellation Policy

Timing of Cancellation	Cancellation Charges
More than 96 hours (4 days) before check-in	10% of the ticket value
Between 96 hours and 48 hours before check-in	30% of the ticket value
Between 48 hours and 24 hours before check-in	50% of the ticket value
Less than 24 hours before check-in	No refund

Cancellation requests must be communicated via phone or email. Refunds will be processed within 7-10 business days, excluding transaction fees. No-shows or early departures will be charged in full.